Location – Birmingham (open to flexible working)
Our client’s Tax team thrives on keeping busy. Friendly, driven and diverse, they service clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across the firm to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, they’ll give you the autonomy to drive your career forward.
The role
You will be joining a dynamic and growing customs team which covers the whole of the UK. In turn they are part of a wider EU and global network of customs specialists.
In your role, both individually and as part of the wider team, you will provide customs compliance and advisory services to clients in a wide range of industry sectors.
The topics covered could cover the following areas:
- Technical compliance such as classification, origin & valuation
- Customs declaration procedure
- Use of special procedures
- Customs software and reporting
- Supply chain optimisation
Key responsibilities
To act as a key point of contact within the firm for the client. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients
- There will be an expectation that you will take full responsibility for project delivery on their portfolio
- Manage a portfolio of clients including control of billings and cash collection within the firm’s criteria
- Review of work prepared by more junior members of staff
- Liaise with HMRC
- To ensure assignments are completed within agreed budgets and keep client/Director/Principal/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience
- Ensure that the firm’s quality control procedures are adhered to
- Identify risk and technical matters, as well as selling opportunities, to the Director/Principal/Partner, whilst exercising judgement within agreed parameters.
Management
- Must provide overall support on client matters
- Training must be provided to more junior staff both on the job and through monitoring exam and on the job performance, whilst consistently providing feedback
- Counsel, appraise, develop and motivate staff as appropriate
Sales and Marketing
- Must be able to recognise business development opportunities and inform and work the client to develop these when they arise
- Participate in bids/proposals for new work
Communication and representation
- Develop contact with clients at senior level and maintain contact with other levels as appropriate to ensure the firm has the confidence of the client
- Act as a liaison between the client and other specialist service groups within the firm
- Contribute centrally by lecturing on internal courses
- To work on own initiative
- Consult with colleagues and Partners on technical and risk matters
Skills and attributes
- Demonstrable customs technical experience with a minimum of 4 years from either industry, logistics, freight forwarding, HMRC or accountancy background
- Proactive attitude to further growth of the customs team
- Ability to build good, lasting relationships with clients
- Guide and supervise less experienced colleagues
- Support, train, mentor and advise others in own area
- Challenge current practice – driving improvements and championing change
- Take personal responsibility for own decisions and actions and those of others
- Ability to lead projects of an appropriate scale or complexity
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